Posted by: Jeff Timmins | December 2, 2016

Join my Release Management team


Looking for a job, experienced or interested in Release Management? I’m building a team to spread Release Management process across Donnelley Financial Solutions.

Currently my team of off-shore Release Managers support 4 different Solutions but we are expanding to support about 40 Solutions! For that effort I have 3 to 4 openings for Releases Managers in multiple US locations. Those locations are


Here is the Job Description

Be part of the Release Management team as it grows to become the central part of managing Releases for Donnelley Financial Solutions (DFS). Responsible for successful deployments, documentation, risk mitigation & communication for Releases as well as Incident Management for the same solution. Responsibilities may cover one major solution, a group of related solutions, or helping our global team with multiple solutions. Most Releases are code related but some also include infrastructure changes.


  • Participate in reviews of current Release Process to find and implement improvement as needed
  • Build & foster relationships with Development, QA, Product Management, Business Owners, Product Support and Executives
  • Work with the Development System of Record (typically TFS) and Change Management ticketing system (ServiceNow) to plan, document, communicate Release details as well as prove Release readiness. In addition, provide transparency and visibility throughout the release process.
  • Track & Manage Software releases through Pre-Production environments to Production
  • Manage risks and resolve issues that affect release scope, schedule and quality
  • Conduct release readiness reviews, milestone reviews and business go/no-go meetings while at the same time understanding system and application dependencies
  • Lead work-hours and/or off-hours Production deployments
  • Troubleshoot deployment related issues as needed
  • Perform other related duties and participate in special projects as assigned

Required Skills

The duties and responsibilities described above are the essential functions of the job.  The qualifications below are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor degree and with 2-5 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
  • Experience with System of Record ticketing products, preferring Microsoft TFS & ServiceNow.
  • Experience working with Development and QA teams.
  • Experience working within Waterfall, Lean and/or Agile SDLC processes.
  • Experience working with Build process is preferred.
  • Able to apply broad work experience and knowledge to the Release process.
  • Excellent communication skills with ability to state messages in a clear manner by using language that is easy for others to understand. Able to explain programs policies and procedures in language that is understood by others.
  • Able to apply excellent functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments. Able to apply expertise in all the tools or applications used to complete work assignments.
  • Able to modify communication style both formal and informal to match the appropriate level of the audience targeted. Requires strong understanding of the impact of a message on the organization or customer. Able to write with the clarity and precision necessary for the work being performed.




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